Homeownership Coordinator II

Unit: Teamster

Department: Leased Housing

Grade: 9A

Salary Range: Starting Salary: $69,890.24

Posting Date: Tuesday, December 10, 2024

Application Deadline: Tuesday, December 24, 2024

Application Procedure: Please submit a cover letter, resume and any additional materials detailing your qualification no phone calls or letters. Send your information to JOBS@bostonhousing.org. Deadline: Tueday, December 24, 2024. Please be sure to identify the position you are applying for.

General Description:
ABOUT US:
Boston Housing Authority (BHA) fosters sustainable communities by providing quality affordable housing, bringing stability, opportunity, and peace of mind to thousands of low and moderate-income families across Greater Boston and the City of Boston as a whole. As the largest provider of affordable housing in Boston, one of the most expensive cities in the country, BHA understands housing as a crucial platform for individual, household, and community stability. Through its Public Housing communities and Section 8 rental assistance programs, BHA provides housing assistance and services to more than 58,000 low and moderate-income households, including families with children, older adults, and individuals with disabilities. In all aspects of our operations, internally and externally, BHA is committed to breaking down the barriers to racial equity and justice in housing and related fields that disproportionately impact Black, Indigenous, and people of color (BIPOC) communities.

DIVERSITY AND INCLUSION:
As a proud Equal Opportunity Employer, qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, physical or mental disability, genetic information, sexual orientation, gender identity, gender expression, marital status, and military and veteran status, or any other basis protected by local, state or federal law. To the greatest extent possible, it is the policy of BHA to give preference in employment to BHA residents, leased housing residents, and low-income persons.  As a housing authority, we recognize the historical role that residential racial segregation has played in the City of Boston. The BHA of today and in the future will actively address and dismantle barriers to becoming a diverse, equitable, and inclusive city.

ABOUT THE JOB:
This is a hybrid office/remote position. Under the direct supervision of a Senior Advisor of Homeownership Programs or their designee, the Homeownership Coordinator evaluates and makes recommendations relative to the eligibility and suitability of households seeking admission to BHA's Homeownership Programs. The Homeownership Coordinator is responsible for all duties relating to clients eligibility and mortgage payment generation for all of BHA’s homeownership programs, including but not limited to: certification of initial and continued eligibility for homeownership assistance for both the Federal and City homeownership programs, and maintaining the homeownership client caseload. The caseload responsibilities will include preparation and execution of all necessary documents to complete the generation of Housing Assistance Payment (HAP) for mortgages, and redetermination of participant income upon request. This individual will also be responsible for file creation and data entry in all of BHA’s systems of record to document the client files in compliance with governing agencies. Additionally the Leased Housing Homeownership Coordinator II will serve as the primary caseworker for clients who are in the process of receiving, or already receiving homeownership assistance from BHA, and serve as the liaison between BHA’s Homeownership Team and & the Leased Housing and Admissions staff. The Leased Housing Homeownership Coordinator will also be responsible for the screening, eligibility, data entry and mortgage generation for homeownership applicants from other BHA programs, such as Public Housing and the City Voucher Program.

Duties & Responsibilities:

• Determines program eligibility, voucher size and applicable payment standards in calculating total tenant share for applicant and participant families in accordance with HUD regulations and BHA policy.
• Collects income, asset, and deduction verification in accordance with Federal Regulations, BHA policy and business practices.
• Work directly with the Senior Advisor for Homeownership Programs to support various administrative, analytic, and organizational needs of BHA’s homeownership program.
• Coordinate and collect all required Section 8 files from applicants and process all files in timely manner.
• Become familiar with the various forms of homebuyer assistance programs and ongoing homeowner resources available across agencies and organizations.
• Contribute creative insight and problem-solving for the First Home Program and any additional homeownership-related initiatives.
• Advises family on program requirements, including, but not limited to reporting requirements, family obligations and mortgage payments.
• Works closely with lenders and banks to assist applicant families with mortgage qualifications.
• Receives the BHA Inspection Request form and refers to the BHA Inspection Department for scheduling.
• Responds timely to requests and inquiries from clients and staff, by phone, in person and by written communications.
• Works collaboratively with the Homeownership Team, Leased Housing and Admissions staff and all other stakeholders to provide the information, services or assistance needed in a timely and professional manner.
• Creates training and marketing materials for the program for applicants, lenders, and other stakeholders such as realtors and non-profit partners.
• Makes recommendations for changes in procedures and process.
• Completes all certifications in a timely manner to ensure proper notice and prompt payment to the family to meet their mortgage and utility obligations.
• Enters accurate information into the BHA system of record and completes accurate and timely 50058s for submission to HUD.
• Maintains required correspondence and documents in client electronic files per Leased Housing required protocol.
• Notifies program applicants, and homeownership participants in a timely manner of the results of program transactions.
• Understands and follows HUD or City Voucher regulations, and BHA policies and procedures.
• Works collaboratively with Leased Housing’s quality control team to correct errors.
• Reviews and takes appropriate action for program non-compliance, including recommending proposed termination of assistance. Performs other homeownership specialist duties as required.

Minimum Qualifications & Experience: High school diploma or GED is required. A Bachelor's Degree is preferred. Demonstrated ability to assess eligibility, perform caseload management, calculate income with accuracy and resolve complex related matters is also required. Relevant experience may be substituted for education requirements. The capacity to perform simple mathematical calculations quickly and accurately is required. Must be able to communicate clearly and concisely both orally and in writing. Must be able to relate positively and in a professional manner to persons of all races, ethnicities, income levels and age groups. Proficiency in a language other than English is highly desirable.
 
BHA BENEFITS:
BHA’s generous benefits package includes 14 paid holidays, 3 personal days, 2 weeks of vacation, 3 weeks of paid sick leave, MBTA discount, participation in the City’s pension plan, and healthcare through the Commonwealth, and much more.