Current Job Postings

Boston Housing Authority posts all open job postings online. Openings are posted as they become available.

Current job openings are listed below. If no postings are displayed, there are no job openings at this time.

PLEASE CAREFULLY FOLLOW THE INSTRUCTIONS FOR SUBMITTING APPLICATIONS IN THE JOB POSTING

Job Description:


About the Job:  
The Customer Service Representative shall serve as a front-line point of contact for clients seeking to communicate with the BHA and utilize its programs. All incoming inquiries will be tracked through BHA’s system to ensure the prompt and accurate delivery of customer service. The Customer Service Representative shall also support the operational needs of the agency, handling incoming and outgoing mail, appointment scheduling and uploading documents to the electronic filing system.

Posting Date: Friday, January 30, 2026

Application Deadline:Friday, February 13, 2026

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Job Description:


ABOUT THE JOB: 
Under the direct supervision of the Chief or designee of Police, the police investigator will be responsible for investigating, reporting and recommending action to resolve specific Public Safety issues and problems.

Posting Date: Monday, November 24, 2025

Application Deadline:Friday, February 6, 2026

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Job Description:

 
ABOUT THE JOB: Under the supervision of the Senior Advisor for Youth Programs, the Youth Development Specialist will be responsible for providing case management services for residents aged 14-24 years old at the BHA’s Mildred C. Hailey development in the Jamaica Plain neighborhood to improve their post-secondary education and employment opportunities. With this new role, we are seeking a dynamic self-starter to build relationships with youth and young adults at the site and provide them with individual support that prepares them for the workforce, connects them to employment opportunities, and enrolls them in programs or education opportunities and that help youth and young adults identify and pursue their professional aspirations. The Specialist will be responsible for developing and managing new community and professional partnerships that increase the opportunities available to youth at Mildred C. Hailey, and providing mentoring and case management support that collectively build the self-sufficiency and workforce readiness of youth at the development. The Development Specialist will be responsible for forming positive relationships with youth at the site and recruiting them to utilize the services. The Specialist will be responsible for identifying action items with the young people and consistently and frequently following up with them to ensure they complete these items.

Posting Date: Thursday, January 29, 2026

Application Deadline:Thursday, February 12, 2026

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Job Description:

Under general supervision, of the Assistant Director and Director of Admissions, has oversight of the overall administration and maintenance of the BHA's housing programs waiting lists, housing offers process, and the redevelopment relocation transfer process. Directs and/or assists in the development of marketing strategies for BHA's housing programs. Oversees every aspect of the BHA housing programs waiting lists analysis and housing offer process to ensure compliance with BHA Regulations as well as applicable state and federal regulations. Based on an analysis of existing occupancy data, determines the number and types of applications to be referred to the final eligibility screening process and maintain a sufficient pool of screened cases for each reported vacant unit by site and housing program. Responsible for the efficient operation and security of the department's information management system which includes waiting list management and maintenance, and oversees assignment of eligible applicants and transfer applicants to available units in an efficient and timely manner. Interfaces with staff in other BHA departments regarding such matters as marketing, waiting list management, vacancy turnaround and related occupancy matters. Also interfaces with all levels of property management staff regarding housing offers, as well as, housing acceptances and housing refusals. Generates both regularly-scheduled and special reports when requested. Ensures that all files to be placed into final eligibility screening are identified, pulled, and appropriate notices are mailed and filed.

Posting Date: Friday, January 30, 2026

Application Deadline:Friday, February 13, 2026

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