Assistant to the Chief of Staff

Unit: Exempt

Department: Administration

Grade: 9

Salary Range: $64,774.78 - $75,912.85

Posting Date: Thursday, June 27, 2024

Application Deadline: Thursday, July 11, 2024

Application Procedure: Please submit a cover letter and resume detailing your qualification. No phone calls or letters. Submit your resume, cover letter, and any additional materials to jobs@bostonhousing.org.
Deadline: Thursday, July 11, 2024. Please be sure to identify the position you are applying for.

General Description:

ABOUT US:
Boston Housing Authority (BHA) fosters sustainable communities by providing quality affordable housing, bringing stability, opportunity, and peace of mind to thousands of low and moderate-income families across Greater Boston and the City of Boston as a whole. As the largest provider of affordable housing in Boston, one of the most expensive cities in the country, BHA understands housing as a crucial platform for individual, household, and community stability. Through its Public Housing communities and Section 8 rental assistance programs, BHA provides housing assistance and services to more than 58,000 low and moderate-income households, including families with children, older adults, and individuals with disabilities. In all aspects of our operations, internally and externally, BHA is committed to breaking down the barriers to racial equity and justice in housing and related fields that disproportionately impact Black, Indigenous, and people of color (BIPOC) communities.

DIVERSITY AND INCLUSION: 
As a proud to be an Equal Opportunity Employer, qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, physical or mental disability, genetic information, sexual orientation, gender identity, gender expression, marital status, and military and veteran status, or any other basis protected by local, state or federal law. To the greatest extent possible, it is the policy of BHA to give preference in employment to BHA residents, leased housing residents, and low-income persons. As a housing authority, we recognize the historical role that residential racial segregation has played in the City of Boston. The BHA of today and in the future will actively address and dismantle barriers to becoming a diverse, equitable, and inclusive city.

ABOUT THE JOB: 
Reporting to the Chief of Staff or their designee, the Special Assistant for Administration will support the implementation of BHA’s strategic priorities. This role will be responsible for helping the Chief of Staff and other senior colleagues build and maintain programs, systems, and structures that enhance BHA housing communities and stakeholder coordination. This role will support work across BHA departments.
The position requires an independent self-starter with a strong attention to detail to provide staffing support to the Administrator in professional settings, coordinate special projects, and ensure follow up of inquiries and issues raised to the Administrator. The position requires sound independent judgement and planning to relieve the Chief of Staff of high-level constituent responses, writing and scheduling tasks as well as routine office matters.

Duties & Responsibilities:

• Representing BHA and its mission during community benefits processes involving BHA housing communities

• Managing and tracking the utilization of community benefits funds at BHA housing communities

• Coordinating stakeholders to develop plans for community benefits funds

• Coordinating implementation and reporting for the BHA resident survey

• Organizing engagement activities related to the BHA resident survey

• Following up on constituent issues as raised by various levels of government, including those internal to BHA and those that require intervention with another government agency

• Supporting grants and partnership coordination

• Supporting the coordination of interagency initiatives and cooperative efforts

• Writing reports, proposals, and other documents as-needed on behalf of the BHA

• Performs other related duties as required 

Minimum Qualifications & Experience:

High school diploma or GED is required. A Bachelor’s degree is preferred. Past coursework or experience in public administration, business administration, customer/constituent services, social work, or a related field is a plus. Experience in a professional or executive support role may be a substitute for education requirements. The capacity to manage multiple projects and tasks and adapt well to changing priorities is required. Must be able to communicate clearly and concisely both orally and in writing. Must be able to demonstrate strong computer skills as well as an ability to handle confidential and sensitive information with great care. Must be able to deliver excellent customer service in a fast-paced environment and treat all constituents with courtesy and professionalism. Excellent clerical, organizational, proofreading and word processing skills. Experience with (or ability to quickly learn) public housing and Section 8 program eligibility requirements and processes a plus. Proficiency in a language other than English, especially Spanish, Chinese, and/or Haitian Creole is highly desirable. This position will be expected to report in person to 52 Chauncy Street at least 4 days a week. The position is expected to have evening and weekend availability.
 
BHA BENEFITS:
BHA’s generous benefits package includes 14 paid holidays, 4 personal days, 3-weeks’ vacation, 3 weeks of paid sick leave, MBTA discount, participation in the City’s pension plan, and healthcare through the Commonwealth, and much more.