Multilingual Line

BHA is committed to providing interpreters of any language – and has provided services for 32 languages! Each year, the division interprets over 1,000 person-to-person requests and 10,000 calls via BHA designated Spanish and Chinese phone lines.

With more and more callers speaking other languages, the division is building its interpretation capacity for Haitian Creole, Cape Verdean, Vietnamese, Somali and Arabic languages. Both the Spanish and Chinese phone lines have evolved to a Multilingual Line for our callers.