Administration Department 

Boston Housing Authority’s (BHA) Administration Department establishes and oversees policy and provides direction for activities throughout BHA. The Administration Department is responsible for ensuring overall compliance with applicable laws and regulations, and meeting established goals necessary to fulfill BHA’s mission. 

Phone: (617) 988-4130
TTY: (800) 545-1833 ext. 420
Email the Administration Department 

BHA Resident Survey

We are conducting a survey to gain valuable feedback from all BHA residents about their resident experience. Our goal is to improve upon our existing methods to better provide for our both our public housing and leased housing residents.

To access our survey, scan the QR code printed on your next rent redetermination statement. If you are having trouble scanning the QR code or finding the survey on your redetermination statement, please click the button below according to your housing type:

Not sure where to look? Here’s an image of where our survey can be found on your upcoming rent redetermination statement, within the green oval below: