Civil Rights Protection Plan

The Civil Rights Protection Plan is the policy that ensures Boston Housing Authority applicants, residents, visitors and staff enjoy an environment that is free of discrimination and protected category-based harassment. Whenever an incident of suspected discrimination has occurred, BHA staff must follow the procedures outlined in this policy.

The Civil Rights Protection Plan was approved by the United States Department of Housing and Urban Development & Department of Justice on June 17, 1996; revisions approved By the Department of Justice on July 19, 1999. Last revised October 24, 2013.
 

Civil Rights Protection Plan Table of Contents

• Introduction

• Federal, State, and Local Statutes

• Confidentiality and Non-Retaliation Policy

• Identifying a Civil Rights Incident

• Zero Tolerance Policy for Civil Rights Violations

• Civil Rights Hotline

• Response Procedures

• Non-Resident Offenders

• Records

• Graffiti Removal

• Community Outreach

• BHA Public Safety Partnership

• Civil Rights Transfer Requests

• Training and Implementation

• Important Phone Numbers

• Fair Housing and Employment
• Reasonable Accommodation Requests
• Contract Compliance