Housing Manager II

Unit: Teamster

Grade: 9A

Salary Range: Starting Salary $69,890.24

Posting Date: Wednesday, May 21, 2025

Application Deadline: Wednesday, June 4, 2025

Application Procedure: Please submit a cover letter, resume and any additional materials detailing your qualification no phone calls or letters. Send your information to: jobs@bostonhousing.org. Deadline: Wednesday, June 4, 2025. Please be sure to identify the position you are applying for.

General Description:

ABOUT THE JOB:
The Housing Manager II can function in one of two capacities: He/she may have overall responsibility for the supervision and operation of one or more developments totaling between 151 and 500 units, in which case he/she reports to the Regional Manager. In this capacity, the Manager II supervises and develops a staff of employees and is responsible for the achievement of established objectives through the establishment of a well-functioning staff team. The Housing Manager II is responsible for insuring compliance with all BHA and regulatory agency procedures and policies. The Manager II may be the second manager at developments with more than 500 units, in which case he/she reports to the Manager I. In this capacity, the Manager II will take direction from the Manager I and shall perform those aspects of the work of the development he/she is assigned. In this capacity, the Manager II shall be responsible for overall management of the development in the event of the Manager I's absence.

Duties & Responsibilities:

• Establishes Development management objectives.
• Develops and manages project operating and capital budgets.
• Develops management plans in consultation with the Regional Property Manager.
• Manages and supervises all Development based personnel which includes the functions of employment, establishment of performance standards, periodic performance evaluations, implementing disciplinary action up to and including suspensions, conducting staff meetings, hiring, the granting of annual leave and sick time and the monitoring of absences including responsibility for a sick leave usage reduction program.
• Coordinates procurement activities at the development level including the control and administration of a petty cash fund.
• Purchases materials, supplies and services up to authorized amounts and oversees purchasing programs designed to increase purchases from local vendors.
• Manages local stock inventories.
• Establishes public safety priorities and coordinates activities with the Public Safety Staff and the Boston Police Department.
• Manages all lease enforcement activity, up to and including initiation of eviction actions as needed.
• Coordinates occupancy matters, including waiting list management, making of file eligibility determinations and the review and implementation of intra-development transfers.
• Develops and implements programs to achieve and maintain minimum rent collection standards, including collecting rent and maintaining tenant accounting ledgers.
• Oversees the planning and delivery of maintenance services including the supervision and direction of the Superintendent of Maintenance, the planning of complex repair and renovation programs, the monitoring of all minimum maintenance performance standards, management of a comprehensive preventative maintenance program, management of landscaping maintenance and improvement and efficient and appropriate response to all emergencies.
• Develops and implements local energy conservation efforts. Monitors and administers accident reduction and safety programs in concert with the Authority's Risk Management Department.
• Develops and administers programs to improve community relations within the development and in the surrounding community.
• Manages all relations with local tenant organizations under the BHA's tenant participation policies.
• Manages all aspects of good customer service.
• Prepares accurate and timely reports on all management matters.
• Performs other related duties as required.

Minimum Qualifications & Experience:

Bachelor's degree in public administration, business or social science is required. Two years of progressively responsible experience in housing/real estate management, public, business or community agency administration including some supervisory experience, preferably in areas with low-income population. The ability to exercise human relations skills to resolve issues arising within the scope of assigned responsibilities. Demonstrated experience.

BHA BENEFITS:
BHA’s generous benefits package includes 14 paid holidays, 3 personal days, 2 weeks of vacation, 3 weeks of paid sick leave, MBTA discount, participation in the City’s pension plan, and healthcare through the Commonwealth, and much more.

ABOUT US:
Boston Housing Authority (BHA) fosters sustainable communities by providing quality affordable housing, bringing stability, opportunity, and peace of mind to thousands of low and moderate-income families across Greater Boston and the City of Boston as a whole. As the largest provider of affordable housing in Boston, one of the most expensive cities in the country, BHA understands housing as a crucial platform for individual, household, and community stability. Through our public housing communities and rental assistance programs, BHA provides housing assistance and services to more than 62,000 low and moderate-income households, including families with children, older adults, and individuals with disabilities. As a housing authority, we recognize the historical role that residential segregation has played in the City of Boston. In all aspects of our operations, internally and externally, BHA is committed to breaking down the barriers to justice in housing and related fields that disproportionately impact the communities we serve.

EQUAL OPPORTUNITY:
BHA is a proud to be an Equal Opportunity Employer, and qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, physical or mental disability, genetic information, sexual orientation, gender identity, gender expression, marital status, and military and veteran status, or any other basis protected by local, state or federal law. To the greatest extent possible, it is the policy of BHA to give preference in employment to BHA public housing and leased housing residents, and to low-income persons.