Housing Manager I

Unit: Teamster

Grade: 11A

Salary Range: Starting Salary: $83,589.99

Posting Date: Wednesday, November 19, 2025

Application Deadline: Wednesday, December 3, 2025

Application Procedure:

Please submit a cover letter and resume detailing your qualification. No phone calls or letters. Deadline: Wednesday, December 03, 2025. Send your information to jobs@bostonhousing.org. Please be sure to identify the position you are applying for.
 

General Description:
ABOUT THE JOB:
The Housing Manager I have overall responsibility for the supervision of and operation of one to three family developments usually totaling 501 to 1500 units. The Housing Manager I position reports directly to the Assistant Director of Property Management. The Housing Manager I supervises and develops a staff of employees assigned to each development and is responsible for the achievement of established objectives.

Duties & Responsibilities:

• Establishes development management objectives.
• Develops and manages project operating budget and capital budgets in consultation with ADPM or Regional property Manager.
• Develops management plans in consultation with the Assistant Director of Property Management.
• Manages and supervises all Development based personnel, which includes hiring of personnel subject to CBA requirements. Conducts periodic performance evaluations, recommends and participates in the disciplinary process with ADPM and Regional manager. Conducts staff and team building meetings, reviews and approves annual leave request to insure appropriate staffing levels. Reviews sick time usage and the monitors staff absences including responsibility for a sick leave usage reduction program.
• Coordinates purchasing activities at the development level including the control and administration of a petty cash fund.
• Purchases materials and supplies up to authorized amounts and consistent with the oversight of purchasing programs designed to increase purchases from local vendors.
• Establishes public safety priorities and coordinates activities with the Public Safety Department. 
• Coordinates occupancy matters, the making of file eligibility determinations, the review and implementation of intra-development transfers, the development and implementation of programs to achieve and maintain minimum rent collection standards in accordance with BHA policies.
• Oversees the planning and delivery of maintenance services including the supervision and direction of the Maintenance Superintendent, the planning of complex repair and renovation programs, the monitoring of all minimum maintenance performance standards. 
• Develops and implements local energy conservation efforts.
• Monitors the administration of accident reduction and safety programs in concert with the Risk Management Department and the Authority's Worker’s Compensation insurer.
• Develops and administers programs to improve community relations within the development and in the surrounding community.
• Prepares accurate performance reports as required.
• Performs other related duties as required.

Minimum Qualifications & Experience:

A Bachelor's degree is required. Three years of increasing levels of responsibility in the areas of administration, personnel supervision/evaluation, budgeting, and the development of work programs, work force scheduling/deployment, and program analysis. Experience in working with client (constituent) populations. Experience in community relations, previous housing management and/or maintenance supervisory experience or public redevelopment experience is desirable. Certification as a public housing manager is required or the ability to obtain such within eighteen months after assuming the position of Housing Manager I. Two years of additional professional experience in the areas outlined above may be substituted for the degree requirement. Good communication (written and oral, & negotiation) skills, must be well organized, and accurate in making mathematical calculations. Ability to work well with persons of all diverse backgrounds. Ability to complete complex and detailed tasks in a timely and accurate manner. Strong analytical, problem solving. Positive, client-centered approach to work, with strong interpersonal and negotiation skills. Ability to work independently and exercise sound judgement in a hybrid in-person/remote work environment. Strong time management and organizational skills with the ability to handle large caseloads and high volume of work in a busy, fast-paced environment. Knowledge of HUD regulations, and other Federal, state and local laws related to low income housing and policies preferred.

BHA BENEFITS: 
BHA’s generous benefits package includes 14 paid holidays, 3 personal days, 2 weeks of vacation, 3 weeks of paid sick leave, MBTA discount, participation in the City’s pension plan, and healthcare through the Commonwealth, and much more.

ABOUT US: 
Boston Housing Authority (BHA) fosters sustainable communities by providing quality affordable housing, bringing stability, opportunity, and peace of mind to thousands of low and moderate-income families across Greater Boston and the City of Boston as a whole. As the largest provider of affordable housing in Boston, one of the most expensive cities in the country, BHA understands housing as a crucial platform for individual, household, and community stability. Through its Public Housing communities and Section 8 rental assistance programs, BHA provides housing assistance and services to more than 58,000 low and moderate-income households, including families with children, older adults, and individuals with disabilities. In all aspects of our operations, internally and externally, BHA is committed to breaking down the barriers to racial equity and justice in housing and related fields that disproportionately impact Black, Indigenous, and people of color (BIPOC) communities.

EQUAL OPPORTUNITY:
BHA is a proud to be an Equal Opportunity Employer, and qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, physical or mental disability, genetic information, sexual orientation, gender identity, gender expression, marital status, and military and veteran status, or any other basis protected by local, state or federal law. To the greatest extent possible, it is the policy of BHA to give preference in employment to BHA public housing and leased housing residents, and to low-income persons.