Contact Us
The Boston Housing Authority (BHA) is committed to providing the best customer service possible and encourages communication. Our business hours are Monday through Friday from 9:00 AM through 5:00 PM.
Please submit a customer service request by clicking here.
You may also review frequently asked questions (FAQs) about the BHA by clicking here.
BHA's main telephone number is (617) 988-4000; TTY: (800) 545-1833 x420. Dial 0 to reach our customer service team during business hours.
We look forward to serving you and improving customer service at BHA.
The main office address is:
Boston Housing Authority
52 Chauncy Street
Boston, MA 02111
Find the Department you are looking for.
If you are a member of the press, contact Brian Jordan, Director of Communications, at (617) 988-4395 or by email.
Please submit an official Public Records Request or Freedom of Information Act request through the BHA's Legal Department.